F.A.Q.

General Questions
  • Q: What is your working hour?
    A: 9:00 AM ~ 06:00PM Monday to Friday (UTC +08:00)
  • Q: How can I place an order?
    A: Find your prescription medicine through our search bar. You can search by the name or main ingredient of what you are looking at. You might fight other relate medicine, please ask your prescription provider for more information. Find what you want, decide the quantity, and click "Add to Cart" and start the checkout process. Your order will be shipped ASAP once your payment approved.
  • Q: Is it safe to acquire medicine from Drupexp.com?
    A: Yes, it is very safe to fill your prescription from Drugexp-eng.jp. Drugexp-eng.jp only sells FDA (USA) or GMP (Taiwan) approved medicine. You can always feel safe to acquire your medicine from Drugexp-eng.jp
  • Q: Is it risk to use my credit card in Drugexp-eng.jp?
    A: Drugexp-eng.jp is cooperating with an online credit card payment service company. Drugexp-eng.jp does not process or save any customers' card information. You can feel safe to use your credit card when shop at Drugexp-eng.jp.
  • Q: Is there any restriction about shopping in Drugexp-eng.jp?
    A: Different countries have different law/regulations about online pharmacy. Customers need to read their domestic law/regulations by their own before place order.