Re-Sent Policy

Re-Sent Policy
  1. If your order return to us due to reasons such as, a.) Incorrect receiver information, b.) Denied by receiver, or c.) No one claim it in post office, If customers request us to re-send the order again, we will charge another $20 USD for shipping and handle fee.
  2. Or, we can just return your money back. However we will charge you 5% of your payment + $20 USD
  3. If the shipping fail due to Drugexp-eng.jp mistake, we will ship it to you again without any additional charge.