Return Policy

Returning Policy
  1. All items will be inspected and packaging carefully, Drugexp-eng.jp want to give you the best condition products. Please return your order if you received wreck or wrong items, we will re-send you a correct one without extra fee.
  2. All items will be packed carefully and deliver through EMS, so the possibility of losing, wreck, or deform items will be low. Please contact us once you have problem of your order, we will do our best to fix it out.
  3. Others, for example, wrong order by yourself, the medicine’s efficacy not as your expect, are responsibility of consumer side. In such cases won't be covered by the return policy.